1. What is the Nakhal Gift Card?
The Nakhal Gift Card is a prepaid card you can give for any special occasion like birthdays, anniversaries, graduations, Christmas, Mother’s Day, and more. Just load the card with the amount you want, and it’s ready to be gifted!
2. Where can I buy a Nakhal Gift Card?
You can buy the gift card at Nakhal’s office in Beirut, Lebanon (Sami El Solh Avenue) or ask for E-Gift Card.
3. How long does it take to get the card?
It takes about 30 minutes to 1 hour to prepare the card, as it is personalized.
4. How can I use the gift card?
You can use Gift Card/E-Gift Card to pay for any Nakhal travel services or packages, either in full or in part.
5. Is there a minimum or maximum amount to load?
Yes, the minimum amount you can load is $50.
6. What if my holiday costs more than the gift card value?
If your trip costs more than the amount on the card, you can pay the remaining balance with cash or a credit card.
7. Can someone else use my gift card?
No, only the person whose name is on the card can use it. However, if the original cardholder cannot travel and wants to give it to someone else, they need to provide ID and a signed request. A new gift card will be issued in the new person’s name, but it cannot be transferred again. The expiry date will remain the same as the original card.
8. Does the gift card expire?
Yes, the card is valid for 12 months from the activation date. The expiry date is printed on the card.
9. What happens if my gift card expires?
Any unused balance on the card will be lost after the expiry date, so be sure to use it before then.
10. Can I get a refund if I paid with a gift card?
Refunds will be issued in the same payment method used. For example, if you paid $250 with a gift card and need a refund, you will receive a new gift card with the same amount. However, if your visa is rejected, no refund will be given.
11. What if I lose my gift card or it gets stolen?
Contact us immediately. Since all cards are personalized, only the named person can use them. We will cancel the lost card and issue a new one with the same expiry date, protecting any remaining balance.
12. Can I return my gift card or exchange it for cash?
No, you cannot return or exchange the gift card for cash. However, you can transfer it once to another person. The card can only be used for travel services at Nakhal offices.
All year round