VASCO: Comprehensive AI Instant Translator

• VASCO: Comprehensive AI Instant Translator

• Now the cruise for your Customers is even more simple!

  Thanks to VASCO: an Integrating instant translator device, that is available in 11 departments aboard our ships.

  This tool allows to have smoother communication (for instance at the reception or in hospital), improving the customer service, increasing efficiency, and a more inclusive and welcoming environment for passengers from diverse linguistic backgrounds.

  Vasco includes 10 best translation engines (each language pair is handled by the one offering the most precise translation) and it easily translates even in the noisiest environments (noise reduction up to 99%).

  The features of the device are:

  • A voice translator for speech in 76 languages
  • A photo translator for text on images in 108 languages
  • A text translator for phrases in 90 languages

   

  The benefits of its use are:

  • Bridge language barriers between your Customers and staff, ensuring clear and effective communication. This enhances passengers’ satisfaction as they feel understood and valued, leading to better overall experiences.
  • Quick and accurate translations on the spot, allowing for smoother interactions and streamlined operations instead of searching for a bilingual staff member
  • Demonstrate a commitment to cultural sensitivity and inclusivity. These devices show respect for passengers’ language preferences and foster a welcoming environment where all your Customers feel valued and respected regardless of their native language.
  • Minimize the risk of misunderstandings or miscommunications, ensuring a high level of accuracy in passengers’ interactions. The device utilizes advanced language processing technologies to deliver accurate real-time translations consistently, complementing the existing skills of the staff and empower them to better serve guests from diverse linguistic backgrounds
  • Easy to use. Automatically connected in internet without the need to change wi-fi networks. Plus, it is equipped with an international SIM card in case needed ashore. This allows to enhance guest experiences and streamline communication for both, guests and staff.
  • Privacy. Features such as offline mode, encryption, and data anonymization, ensure data security and privacy compliance.

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